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Frequently Asked Questions
Quick answers to the most common questions we receive
How accurate is your gold price data?
Our gold price data is sourced directly from major global exchanges and verified through multiple independent sources. We update prices every 5 seconds during market hours to ensure you get the most accurate and up-to-date information available.
Is GoldRate.live free to use?
Yes! GoldRate.live is completely free to use. We believe that access to precious metals information should be accessible to everyone. We do not charge any fees for using our platform.
How can I contact support?
You can reach our support team via email at support@goldrate.live or by phone at +92 123 456 789. Our team is available Monday through Friday, 9:00 AM to 6:00 PM, and we typically respond to inquiries within 24 hours.
Do you offer API access?
Yes! We offer API access for developers and businesses who want to integrate our gold and silver price data into their applications. Please contact our team at api@goldrate.live for more information about API access and pricing.
How often is the data updated?
Our data is updated in real-time, with prices refreshing every 5 seconds during market hours. Historical data is updated on a daily basis. We use WebSocket connections to push live updates directly to your browser.
Is my personal information secure?
Absolutely! We take data security seriously. Our website uses SSL encryption (HTTPS) to protect all data transmitted between your browser and our servers. We never share your personal information with third parties without your explicit consent.